Saltmania
04-30-2012, 03:14 PM
So I was out on Swan Lake on Saturday(no ice btw) and had just pulled in my first trout of the day - a nice 19" beauty. I was in my canoe and instead of repositioning the rod to reset my strike indicator I bent it like a dough-head. There was a sickening snap sound and sure enough I broke the tip. My wife is laughing her *ss off and I just have this sick feeling in my stomach. Well at least I brought a spinning rod so had some backup.
So I get home and check out TFO's warranty procedure. Registration - check, ferrule off broken section - check, but for the life of me I couldn't find my original receipt for proof of purchase.
So I call the guys at TFO in Calgary this morning to see what I could do about proof of purchase and they say 'Hey, no sweat, we believe you. Send us the broken bits with $30 money order or credit card info and we'll get you straightened out in no time. Don't worry about the receipt'
So, I'm pretty happy with them right now. Although at the same time there's a tiny voice in the back of my head that wishes they would have said no so I could have justified upgrading to a 5wt BVK LOL.
So I get home and check out TFO's warranty procedure. Registration - check, ferrule off broken section - check, but for the life of me I couldn't find my original receipt for proof of purchase.
So I call the guys at TFO in Calgary this morning to see what I could do about proof of purchase and they say 'Hey, no sweat, we believe you. Send us the broken bits with $30 money order or credit card info and we'll get you straightened out in no time. Don't worry about the receipt'
So, I'm pretty happy with them right now. Although at the same time there's a tiny voice in the back of my head that wishes they would have said no so I could have justified upgrading to a 5wt BVK LOL.