I only take my 2016 hellcat to dodge dealer to get oil change because I want to make sure there is no problem with warranty.
Having said that when at dodge I go down under my car and watch while they do the oil change, every time I have had to show them wear to drain the oil cooler,
One time they seemed to be having trouble getting the cooler plug out, then I looked closer at what they were doing , 2 of them tried and were turning the wrong way till I told them to try turning the other way.
They are no way professional trained.
When the warranty is up , I will be doing my own work on it like my other 3 trucks that I own.
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