Quote:
Originally Posted by Dean2
So how did yours turn out in the end? and if you got satisfactory resolution how did you do it.
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I brought the saw to dealership. They said:
- OK, will take it and check and call you later.
I'm on acreage in remote area and I need saw every day. The STIHL had ms291 on sale for $495, so, I just bought another one at the same dealership.
Nobody calls me during next week. I decided to call the dealership and check the status of my case. The guy on the other side said:
- You saw was bad and we threw it away, we decided you don't need it if you already got new one.
- No, I need my saw and I'm coming to get it good or bad.
...
I came in an hour and found my saw fixed. My guess, somebody in that dealership decided to get a free saw
