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Old 12-22-2010, 06:31 PM
Garry B's Avatar
Garry B Garry B is offline
 
Join Date: Aug 2009
Location: Edmonton
Posts: 526
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Quote:
Originally Posted by WayneChristie View Post
Been 2 full business days now, Im going to give them one more day then post my review on the Costco site. Its not as simple as just returning it for a refund and grabbing something better, since its a 5 hour return trip to the city, which makes the price even steeper counting my time and fuel. I think 2 or 3 days is plenty of time for a responsible company to check emails and send an answer of any sort back.
Yep, 2-3 days is plenty. A company concerned with their customers and their reputation would have taken your concerns seriously and addressed you even to say we will get back to you in a few days. Unless maybe your e-mail went into their spam box and they never saw it but those types of things are rare but conveniently used as excuses when things suit.
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