I also bought a 10" 40v strikemaster on boxing day lol....I've drilled probably 200 holes with mine and this has happened to me twice. Both times after my hole was drilled and snow cleared away I could clearly see I was drilling at a slight angle which is very easy to do with the dual blades and point. So now I'm just a bit more careful starting my hole.
That all said....I wouldnt go back to a gas auger if someone gave me a brand new one.
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