Quote:
Originally Posted by Garry B
Yep, 2-3 days is plenty. A company concerned with their customers and their reputation would have taken your concerns seriously and addressed you even to say we will get back to you in a few days. Unless maybe your e-mail went into their spam box and they never saw it but those types of things are rare but conveniently used as excuses when things suit.
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I think at this time of year 3 weeks might be a better time frame. With Xmas around the corner im betting 50% of the staff is on vacation