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Old 05-28-2011, 01:02 PM
elkhunter11 elkhunter11 is online now
 
Join Date: Dec 2008
Location: Camrose
Posts: 45,162
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I am glad that you received good service, I actually canceled an order from WSS yesterday. The order was placed over a month ago, two weeks later, they called and told me that they didn't have one item in stock. I told them to ship what they had, then yesterday, with the possibility of a postal strike coming, I called to see if the order had been shipped. I was told that it hadn't been shipped, but now another item was out of stock. I told them to cancel the order, then sent an e-mail to the customer service department, explaining the situation. I received an e-mail later that day apologizing for the poor service, and telling me that more stock was on the way, and asking me to give them another chance. If they had bothered to respond as quickly when there were issues with the order, I might still consider placing future orders with them, but this was the third time that this type of thing had happened to my orders.
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