I dunno I'm just saying but I have had great success with my helix 5. There are lots of tutorials online on how to set em up. I assume you bought the ice ducer... cuz I tried running the skimmer and it worked but a nightmare to set up. Under 10' it picks up a lot of interference but I'm always deeper that that. Ensure ducer is hanging straight from the support cord if tension is on the data cord it seemed to hang funny and not work properly. I'd try this few things before giving up on it. Such a great unit. My flasher buddies are making the switch.
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