Hi David,
I purchased the 2 - 3 person, orange, Fish Inn Retreat from Costco 3 weeks ago. I am also an Alberta Outdoorsmen Forum member (tacklerunner).
1. Carrying bag stiching was torn on one end of the bag when I took it out of the box.
2. 2 windows broke after my first trip. 2 are still good but I anticipate they will break eventually.
3. Broke the clasp on the strap that hold the tent closed packing it up on my first trip.
No further issues on the next 2 trips.
Will you please send me:
- some replacement windows
- a new plastic MALE clasp for the strap
- and a new carrying bag
If I can get it back into new shape, I will keep it and see how it holds up.
Thank you for your time.
Hello Todd,
We will take care of that for you.
Sorry about the issues. Thanks for your patience.
Regards,
David
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