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Old 11-09-2017, 02:09 PM
fish_e_o fish_e_o is offline
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Join Date: Jan 2010
Location: rollyview
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Good afternoon,
Thank you for contacting us with your enquiry.
Here at Vibram Canada we only import and sell the already manufactured footwear made by Vibram itself, the Five Finger shoe, and the Furoshiki line. We are not involved with any of the partnered companies, and do not handle, distribute or manufacture and of the rubber products used to make soles for other brands.
You may contact Vibram USA and see if they could help you out through the re-sole program they run, but you would need to send the boots to the USA for repairs.
I would perhaps contact Hanwag again and see if they will honor warranty by offering you another boot of equal value.

Good luck
maybe hanwag usa will help
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