Quote:
Originally Posted by FishingMOM
Try to request to speak with their supervisor. Keep going up the chain as needed and documentation is key.
Then review who you are with do you want a repeat experience in the future.
In the past I had the same issue with intact so I changed to desjardins.
I found they were easier to deal with than my own company after an accident and they were the insurance company at the time for the guy who hurt me
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X2 Just tell them all you want is to replace with same vehicle. Most likely they are looking at black book value and not replacement.