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04-09-2014, 11:47 AM
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Banned
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Join Date: Aug 2011
Location: edmonton
Posts: 11,434
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whats up with ALBERTARELM?
as any hunter or fisherman knows there is some new service provider manageing the albertarelm site. to date there has been many problems with the system and they can't seem to get there chit together. apparently IBM used to run it but now it's some new company.
after hearing that redfords ex husbands law firm got a contract to sue tobacco companies that might be worth up to half a billion dollars for the law firm, (read that here on the forum, not sure if it's correct) one wonders who decided to let these clowns take over albertarelm. how many millions are they being paid? they keep setting dates for updates that are never met, and system is down more often then up. is there no performance clause that they have to follow?
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04-09-2014, 11:58 AM
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Join Date: Dec 2011
Location: Forgotten corner Ab.
Posts: 570
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tried to buy a fishing licence... Painfull and it didn't happen
__________________
Jesus said "Go and fish"
He didn't say anything about cleaning the garage and cutting the grass....
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04-09-2014, 12:11 PM
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Join Date: Oct 2011
Location: 406
Posts: 1,164
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Quote:
Originally Posted by waterninja
as any hunter or fisherman knows there is some new service provider manageing the albertarelm site. to date there has been many problems with the system and they can't seem to get there chit together. apparently IBM used to run it but now it's some new company.
after hearing that redfords ex husbands law firm got a contract to sue tobacco companies that might be worth up to half a billion dollars for the law firm, (read that here on the forum, not sure if it's correct) one wonders who decided to let these clowns take over albertarelm. how many millions are they being paid? they keep setting dates for updates that are never met, and system is down more often then up. is there no performance clause that they have to follow?
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Well the email I got said that draw priority info wouldn't be up until mid May, I believe. I had a bit of a scare when I went to look at my draw priorities, but then remembered the email. Is that what you're referring to? What are you trying to do?
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04-09-2014, 12:30 PM
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Banned
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Join Date: Aug 2011
Location: edmonton
Posts: 11,434
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Quote:
Originally Posted by wasteland.soldier
Well the email I got said that draw priority info wouldn't be up until mid May, I believe. I had a bit of a scare when I went to look at my draw priorities, but then remembered the email. Is that what you're referring to? What are you trying to do?
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i guess i'm just frustrated at not being able to access my account or get info. thats supposed to be up and running.
what i'm really trying to do is figure out why they scrap a system that was in place and working and bring another one in that doesen't work properlly.
i'll probably feel better after my morning coffee. just wanted to vent.
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04-09-2014, 12:36 PM
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Join Date: Oct 2011
Location: 406
Posts: 1,164
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FWIW, I couldn't seem to access my account either until I reset my password.
Enjoy your coffee, feels great!
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04-09-2014, 12:38 PM
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Join Date: May 2007
Location: Central Alberta
Posts: 21,399
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Quote:
Originally Posted by LeroyvdH
tried to buy a fishing licence... Painfull and it didn't happen
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Just had the priviledge of buying the first bear license at the Local HH. Not that bad, for me at least. Not that complicated either for the lady doing the tag. One person in the whole store familiar with the process though , training for which involved watching a 2 1/2 hour video. Involves some pen and ink paperwork, including labelling the tag. Wrote BEAR on mine, so I had to ask, Any bear?
Grizz
__________________
"Indeed, no human being has yet lived under conditions which, considering the prevailing climates of the past, can be regarded as normal."
John E. Pfeiffer The Emergence of Man
written in 1969
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04-09-2014, 12:39 PM
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Join Date: Jan 2012
Location: Usually the office, but the bush when I can
Posts: 1,301
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Quote:
Originally Posted by wasteland.soldier
Well the email I got said that draw priority info wouldn't be up until mid May, I believe. I had a bit of a scare when I went to look at my draw priorities, but then remembered the email. Is that what you're referring to? What are you trying to do?
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WTH? And what about those of us (like my brother and myself) who have waited for 6 years to be drawn for Turkey hunting in May???? Does this mean that I'm not going to be able to purchase my Turkey tag?
BS!
J.
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04-09-2014, 12:42 PM
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Join Date: Oct 2011
Location: 406
Posts: 1,164
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Quote:
Originally Posted by jcrayford
WTH? And what about those of us (like my brother and myself) who have waited for 6 years to be drawn for Turkey hunting in May???? Does this mean that I'm not going to be able to purchase my Turkey tag?
BS!
J.
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You know I could be wrong, may have been mid-April. Also maybe you just have to draw anyway and you just don't see your priority, though it's there. To be honest I just said to myself "yep, that's before June" and moved on.
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04-09-2014, 12:42 PM
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Gone Hunting
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Join Date: Feb 2009
Location: Lougheed,Ab.
Posts: 12,736
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Quote:
Originally Posted by jcrayford
WTH? And what about those of us (like my brother and myself) who have waited for 6 years to be drawn for Turkey hunting in May???? Does this mean that I'm not going to be able to purchase my Turkey tag?
BS!
J.
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you were drawn for it in last years draw?, go buy your tag. The current priorities won't be up for awhile yet.....ahead of this years draw process
__________________
The future ain't what it used to be - Yogi Berra
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04-09-2014, 12:50 PM
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Join Date: May 2007
Location: West Central Alberta
Posts: 6,673
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The New AlbertaRelm has worked flawlessly for me other than my oops on initial sign on which a helpful guy on the other end of the line remedied in no time for me.
Bought my fishing license and did mine and a buddie's walleye draws no problem.
So far I am fine with it.
Priorities will be posted in due time I assume. Definitely not going to get all worked up over it.
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04-09-2014, 01:05 PM
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Join Date: Jan 2012
Location: Usually the office, but the bush when I can
Posts: 1,301
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Quote:
Originally Posted by hal53
you were drawn for it in last years draw?, go buy your tag. The current priorities won't be up for awhile yet.....ahead of this years draw process
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Yep, just called the 1-888 number.....
All previous draw priorities and other pertinent information is scheduled to be uploaded for April 23rd.....
I'll wait until then when the system will crash again (I'm funnin' now)....
J.
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04-09-2014, 01:43 PM
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Join Date: May 2007
Posts: 3,549
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I found the system really easy....
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04-09-2014, 02:22 PM
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Join Date: Jun 2007
Location: Ft. McMurray
Posts: 38,661
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Just got my walleye draws in, and a new liscence as well.
Had to phone tem however, ans the Realm said my WINN # didn't match.
Re-did the application with the IT guy and all is good!
Cat
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04-09-2014, 02:27 PM
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Join Date: Nov 2010
Location: Edmonton
Posts: 426
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worked fine for me, bought my 2014/15 licence and subscribed to Walleye draw (pain free!)
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04-09-2014, 07:52 PM
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Join Date: Apr 2011
Location: Cochrane
Posts: 626
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Quote:
Originally Posted by drake
I found the system really easy....
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Worked great for me
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04-09-2014, 07:54 PM
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Banned
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Join Date: Mar 2014
Posts: 33
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Another thread on this realllllly????? Holy chit this place is retarded read the god dam email they sent out not rocket science
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04-09-2014, 07:56 PM
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Join Date: Dec 2007
Location: Red Deer
Posts: 4,998
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Quote:
Originally Posted by Helim
Another thread on this realllllly????? Holy chit this place is retarded read the god dam email they sent out not rocket science
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Nice knowing ya!
__________________
I'm not saying I'm the man, but it's been said.
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04-09-2014, 08:04 PM
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Gone Hunting
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Join Date: Feb 2009
Location: Lougheed,Ab.
Posts: 12,736
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Quote:
Originally Posted by 220swifty
Nice knowing ya!
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lol....he does however make a valid point, could have been stated differently tho'......
__________________
The future ain't what it used to be - Yogi Berra
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04-09-2014, 08:10 PM
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Banned
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Join Date: Mar 2014
Posts: 33
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How many threads does it take for guys to clue in there priorities are not gone and the whole there out to get me is bs like really get a grip i walked through the new set up in 2 mins after reading email it was so hard i tell ya
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04-09-2014, 08:17 PM
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Join Date: Dec 2007
Location: Red Deer
Posts: 4,998
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Quote:
Originally Posted by hal53
lol....he does however make a valid point, could have been stated differently tho'......
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Oh, I'm not disagreeing with the fella, just pointing out that he should have read the g.d. rules.
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I'm not saying I'm the man, but it's been said.
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04-09-2014, 08:41 PM
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Join Date: Nov 2013
Location: SW Calgary
Posts: 1,274
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Helim some of us never got an email about the new site.
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04-09-2014, 08:46 PM
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Join Date: Oct 2011
Location: 406
Posts: 1,164
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Do you guys read every email the Fish cops send you? Because I know I don't. I remembered it well enough to go back and check when I ran into trouble checking draws, but I'm sure plenty of people get more emails per day than I do.
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04-10-2014, 08:47 AM
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Join Date: Jul 2012
Posts: 177
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I just tried to log on and the website told me my win card # is not on file. I'm currently on hold with their amazing help desk due to the fact that I don't want to create a new account and have all my priorities lost into cyberspace.
And imagine this, they are experiencing longer than usual wait times due to heavy traffic.. I don't know if I have ever not heard this from the government! My references for my PAL were on hold for 45 and 50 friggin minutes! And that was last week, I mail'd my application in JANUARY! Oi Vey
__________________
"Vegetarian": An old First Nation word for poor marksman.
Fish of 2014-
Yellow Perch-22
Lake Whitefish-7
Pike-19
Walleye-63
Burbot-7
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04-10-2014, 08:57 AM
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Join Date: Apr 2008
Location: Just North of the North Sask. River
Posts: 1,211
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ask the operator where they are located. I'm told they are in the USA not Alberta
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04-10-2014, 09:44 AM
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Join Date: Jan 2012
Posts: 3,721
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Quote:
Originally Posted by deerhunter
ask the operator where they are located. I'm told they are in the USA not Alberta
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Thats correct Deerhunter...Blows my mind!!
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04-10-2014, 09:47 AM
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Join Date: Apr 2009
Location: Southern Alberta
Posts: 7,350
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Don't worry, be happy!
Have had no problems with this site(new relm). Looks good and easy to get around.
__________________
.
eat a snickers
made in Alberta__ born n raised.
FS-Tinfool hats by the roll.
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04-10-2014, 09:50 AM
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Join Date: Dec 2007
Location: Red Deer
Posts: 4,998
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Quote:
Originally Posted by pikeslayer22
Thats correct Deerhunter...Blows my mind!!
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At least they are on this continent. Outsourcing is the new way when it comes to tech support and call centers. Money ru(i)ns the world.
__________________
I'm not saying I'm the man, but it's been said.
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04-10-2014, 11:55 AM
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Join Date: Jul 2012
Posts: 177
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Quote:
Originally Posted by deerhunter
ask the operator where they are located. I'm told they are in the USA not Alberta
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Definatly a thick southern US accent!
__________________
"Vegetarian": An old First Nation word for poor marksman.
Fish of 2014-
Yellow Perch-22
Lake Whitefish-7
Pike-19
Walleye-63
Burbot-7
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04-10-2014, 04:04 PM
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Banned
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Join Date: May 2007
Posts: 717
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Well first over the counter experience was sort of funny... First, a tag did not get printed. Then, when I asked "Where is my tag???", a tag with WRONG NUMBER was handed out to me. Then we all (two CT ladies and I) were looking for right one (the one listed in license) in the packs of those green tags...
Watch out folks, there is more room for an error in the 'improved' system...
Last edited by V_1; 04-10-2014 at 04:16 PM.
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