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04-24-2009, 01:33 PM
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Join Date: Dec 2007
Posts: 1,280
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Western Gun Parts
I spent my last penny at Western Gun Parts. I am now more disgruntled with them than the old, skinny guy behind the gun counter at WSS.
What gives with that place? No matter how many times I place an order or get info on part availability, the customer service stinks. Every time I have called for a part, I have been met with a personality disorder at the other end of the call. Someone in that office really does not like her job.
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04-24-2009, 01:42 PM
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Join Date: Sep 2007
Posts: 2,536
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Talk to Irv.
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04-24-2009, 03:26 PM
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Join Date: Dec 2008
Location: Conrich
Posts: 24
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Quote:
Originally Posted by ACKLEY ABE
Talk to Irv.
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x2
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04-24-2009, 03:54 PM
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Join Date: Mar 2008
Location: Alberta
Posts: 4,278
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Quote:
Originally Posted by ACKLEY ABE
Talk to Irv.
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X3 If you dont like attitude, dont talk to the girls, ask for Erv.
Last edited by double gun; 04-26-2009 at 12:29 PM.
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04-24-2009, 10:41 PM
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Join Date: Dec 2008
Posts: 2,633
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I think next time I go there I'll take some flowers and a box of chocolates.
That's the only known cure for mad cow disease.
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04-25-2009, 07:26 AM
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Join Date: Dec 2008
Location: Near Edmonton
Posts: 15,256
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Have always had EXCELLENT service no matter who I talked to there. Most were male, one however was female and very good. I have known Irv for 40+ years, great guy, but doesn't tolerate poor service from his staff. If you have problems let him know so he can fix it, far more productive than flaming a great, long time local Alberta business on a web site. It is hard enough to stay in business, particularly now, I want to ensure we support all the local owned that have supported us, our shoots and helped fix our problems for years.
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04-25-2009, 07:53 AM
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Join Date: Dec 2007
Posts: 1,280
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I agree, Irv is a great guy, but this is not a new experience with this shop. Irv must have some clue about who is answering the phones, and what they are all about.
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04-25-2009, 08:52 AM
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Join Date: May 2007
Posts: 15,962
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Quote:
Originally Posted by Dean2
I have known Irv for 40+ years, great guy, but doesn't tolerate poor service from his staff. .
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Could have fooled me.
I NEVER look forward to calling WGP and ALWAYS expect some kind of rude comment or a who cares attitude.
I'm glad we have them, but the service there is very unfortunate.
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01-31-2012, 06:52 PM
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Join Date: May 2007
Location: Alberta
Posts: 2,580
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opinions
Quote:
Originally Posted by Dean2
Have always had EXCELLENT service no matter who I talked to there. Most were male, one however was female and very good. I have known Irv for 40+ years, great guy, but doesn't tolerate poor service from his staff. If you have problems let him know so he can fix it, far more productive than flaming a great, long time local Alberta business on a web site. It is hard enough to stay in business, particularly now, I want to ensure we support all the local owned that have supported us, our shoots and helped fix our problems for years.
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Dean I have been to WGP a great many times over the years and only went there as a last resort. IMHO everyday is a PMS day at WGP. The salaries that Irv pays out to his family members out of that business you'd think would keep people just a little bit happy some time during their work day. FS
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01-28-2013, 06:56 PM
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Banned
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Join Date: Nov 2009
Location: High River, AB
Posts: 10,788
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Quote:
Originally Posted by Battle Rat
I think next time I go there I'll take some flowers and a box of chocolates.
That's the only known cure for mad cow disease.
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Try a nice small square of alfalfa. Cheaper.
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01-28-2013, 07:00 PM
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Join Date: May 2011
Location: Brooks
Posts: 209
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I've always emailed them for price and availabilty first. Once I have the info and part numbers,I call in my order. Never had a problem.
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