Yup, had this exact situation happen with a rifle I was buying for my son. They showed two left in stock in Canada - one in Edmonton South, one in Barrie. Placed the order online, a day or so later I get a message they're out of stock. Spoke w CS & the Barrie one went to an in-store pickup, the Edmonton one was phantom inventory.
In fact, Cabala's drives me nuts on this point. Several times, I've been looking to buy an item. Depending on their website to indicate whether something's in stock is pointless, calling and getting a stock check isn't successful, going in to have someone sift around in the back is frustrating. Generally the surest way to a less-than-frustrating stock experience with them is to with the in-store pickup route. It really seems as if it's pretty much designed this way & comments from staff pretty much confirm this.
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