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  #1  
Old 01-06-2023, 11:34 AM
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Davey Boy Davey Boy is offline
 
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Default Online PAL renewal

My PAL expires in Aug. I've heard online is the fastest way to renew. How picky are they on the picture, size wise and pixels. Has anyone who has taken their own picture versus say a passport photo had any trouble or been questioned about it. Also I guess you just send it as an attachment with your application.
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Old 01-06-2023, 11:49 AM
marky_mark marky_mark is offline
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If it isnít correct it wonít let it upload
So you know right away
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  #3  
Old 01-06-2023, 12:21 PM
jef612 jef612 is offline
 
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I took my own with my iphone
Arms out - camera facing me, plain background
No problems - got my card a month later
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  #4  
Old 01-06-2023, 12:42 PM
oldjeda oldjeda is offline
 
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Default RPAL online renewal times

Just wondering what kind of online renewal wait times some of us are experiencing?

I applied online November 18th for a end of February expiration date. Nothing yet.
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  #5  
Old 01-06-2023, 12:49 PM
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Quote:
Originally Posted by jef612 View Post
I took my own with my iphone
Arms out - camera facing me, plain background
No problems - got my card a month later
I did the same thing. No issues
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  #6  
Old 01-06-2023, 12:53 PM
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If it expires in August do you have to wait a couple of months still? It says you can do it within 6 months of expiring.

Mine expires in July and I've been waiting so I don't get any runaround to deal with, not doing it properly. I'm not sure if it makes a difference or not renewing it early?



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Old 01-06-2023, 01:32 PM
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Mine expires 3rd week of October, and I just did my online renewal. (RPAL & have restrictedís + am an instructor)

Thatís giving them nearly 10 months, and Iíd suggest everyone else do something similar.
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  #8  
Old 01-06-2023, 01:40 PM
elkhunter11 elkhunter11 is online now
 
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Quote:
Originally Posted by Dick284 View Post
Mine expires 3rd week of October, and I just did my online renewal. (RPAL & have restrictedís + am an instructor)

Thatís giving them nearly 10 months, and Iíd suggest everyone else do something similar.
Unless something has changed, we used to be able to apply, any time within 12 months of expiry, so I apply as aoon as I am within 12 months of expiring.
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Old 01-06-2023, 01:41 PM
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Quote:
Originally Posted by Savage Bacon View Post
If it expires in August do you have to wait a couple of months still? It says you can do it within 6 months of expiring.

Mine expires in July and I've been waiting so I don't get any runaround to deal with, not doing it properly. I'm not sure if it makes a difference or not renewing it early?



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364 days prior to expiry you can renew.
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  #10  
Old 01-06-2023, 01:41 PM
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Quote:
Originally Posted by elkhunter11 View Post
Unless something has changed, we used to be able to apply, any time within 12 months of expiry, so I apply as aoon as I am within 12 months of expiring.
I waited till my range membership was renewed, we go Jan-JanÖÖ
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  #11  
Old 01-06-2023, 02:52 PM
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Thanks fellas. And thank you Mark, didn't realize it would kick the picture if the site doesn't like it's size and whatnot. Will try it in the next few days.
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  #12  
Old 01-06-2023, 03:33 PM
marky_mark marky_mark is offline
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Quote:
Originally Posted by Davey Boy View Post
Thanks fellas. And thank you Mark, didn't realize it would kick the picture if the site doesn't like it's size and whatnot. Will try it in the next few days.
No problem
I just did mine as well
I got a passport picture taken at Walmart and it wouldnt let me take a picture of the picture
It made me redo my own picture with my phone like 10 times too lol
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  #13  
Old 01-06-2023, 03:58 PM
fishnguy fishnguy is offline
 
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I took one selfie against off-white wall from just below the shoulders and it worked just fine.
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  #14  
Old 01-06-2023, 03:58 PM
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I want to get my pic done this weekend before I shave my beard. I try to make them look as silly as I can

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  #15  
Old 01-06-2023, 04:30 PM
buckman buckman is offline
 
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AMA will take a free pic if your a member.I got my PAL back today.I applied through the mail,took around 3 months. Had issues with the online app,gave up on it.
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  #16  
Old 01-06-2023, 05:21 PM
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Photo concerns? Easy, just resize the .jpeg to meet the requirements shown on the upload page.
Right mouse click on the photo- Edit- Resize- choose pixel- enter the numbers you want in the horizontal and vertical boxes- OK- Save (or Save As to keep the original file in place)- done.
eg. my original photo was 1932 x 2576 pixels at 1.14MB, which was too large to submit. I resized it to 966 x 1288 pixels at 372KB, no problem. Had to do the same with the wife's photo.

The other concern is to make sure the photo is clear, with no shadows to obscure your face.
Best to submit your PAL/RPAL renewal as soon as you are allowed, which is 364 days prior to the expiry date.
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  #17  
Old 01-06-2023, 05:29 PM
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I missed the thing about 364 days. The only thing I saw was if it expires within 6 months, and something about November 2017, or something like that.

So that's good to know now.

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  #18  
Old 01-06-2023, 05:53 PM
Pathfinder76 Pathfinder76 is online now
 
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Mine expires in the summer. Just renewed it today. Took five minutes online.
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  #19  
Old 01-09-2023, 09:16 AM
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I did my renewal May 31'22, my PAL expired in August. It's still pending.
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  #20  
Old 01-09-2023, 09:21 AM
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Quote:
Originally Posted by Dick284 View Post
Mine expires 3rd week of October, and I just did my online renewal. (RPAL & have restrictedís + am an instructor)

Thatís giving them nearly 10 months, and Iíd suggest everyone else do something similar.
Mine expires November of this year, getting the renewal in will be a priority for me this week!
Cat
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  #21  
Old 01-09-2023, 09:46 AM
badbrass badbrass is offline
 
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Got mine in one month! renewal! Online! took a picture sent it in. Done!
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  #22  
Old 01-09-2023, 10:09 AM
Smokinyotes Smokinyotes is offline
 
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Quote:
Originally Posted by Dick284 View Post
Mine expires 3rd week of October, and I just did my online renewal. (RPAL & have restrictedís + am an instructor)

Thatís giving them nearly 10 months, and Iíd suggest everyone else do something similar.
Does being an instructor help speed up the process?
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  #23  
Old 01-09-2023, 10:45 AM
Pathfinder76 Pathfinder76 is online now
 
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Quote:
Originally Posted by nast70 View Post
I did my renewal May 31'22, my PAL expired in August. It's still pending.
You should be calling someone.
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  #24  
Old 01-09-2023, 10:47 AM
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Quote:
Originally Posted by Smokinyotes View Post
Does being an instructor help speed up the process?
I have no idea, this is my first renewal since becoming oneÖ..
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  #25  
Old 01-09-2023, 11:36 AM
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Quote:
Originally Posted by Pathfinder76 View Post
You should be calling someone.
I have, several times. They are experiencing higher than normal call volumes. That excuse is wearing a bit thin now.
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  #26  
Old 01-09-2023, 11:49 AM
Smokinyotes Smokinyotes is offline
 
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Quote:
Originally Posted by nast70 View Post
I did my renewal May 31'22, my PAL expired in August. It's still pending.
Did you do it by mail or online?
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  #27  
Old 01-09-2023, 12:17 PM
elkhunter11 elkhunter11 is online now
 
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Quote:
Originally Posted by nast70 View Post
I have, several times. They are experiencing higher than normal call volumes. That excuse is wearing a bit thin now.
That is beyond ridiculous at this point, they could increase the capacity of the system, to allow people to comply with their legislation but they choose not to. A person would have to be pretty naive to believe that the backlog is not by design, to make it difficult for firearms owners. One good thing about being on a range executive, is that we have always been able to contact the Alberta CFO in short order, even outside of normal business hours.
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  #28  
Old 01-09-2023, 10:06 PM
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Quote:
Originally Posted by nast70 View Post
I did my renewal May 31'22, my PAL expired in August. It's still pending.
Same story here. talked to the Alberta CFO and she said you have a six month grace period (from expiry). Seems like there are orders from on high to make life as miserable as possible for honest, law-abiding, sports persons. IMHO.
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  #29  
Old 01-10-2023, 07:18 AM
Pathfinder76 Pathfinder76 is online now
 
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Quote:
Originally Posted by nast70 View Post
I have, several times. They are experiencing higher than normal call volumes. That excuse is wearing a bit thin now.
You need to actually talk to someone.
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  #30  
Old 01-10-2023, 09:02 AM
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Stinky Buffalo Stinky Buffalo is offline
 
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Quote:
Originally Posted by Pathfinder76 View Post
You need to actually talk to someone.

Exactly. Hard to do for some people who work during the day and canít stay on hold indefinitely.

My son (who works in construction) was able to get through on one of his sick days. In his case two things had happened - The process took so long that the credit card used for payment expired. Also, the cost had gone up, so it was waiting for payment. The whole process has taken over a year.

The web portal didnít have any information about this, nor did it provide an opportunity to update the payment information due to the type of application.

Thankfully the agent whom he contacted was able to clear it up and was very professional and helpful. Itís in the Alberta CFOís officeís hands now.
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