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  #1  
Old 04-24-2009, 01:33 PM
raised by wolves raised by wolves is offline
 
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Default Western Gun Parts

I spent my last penny at Western Gun Parts. I am now more disgruntled with them than the old, skinny guy behind the gun counter at WSS.

What gives with that place? No matter how many times I place an order or get info on part availability, the customer service stinks. Every time I have called for a part, I have been met with a personality disorder at the other end of the call. Someone in that office really does not like her job.
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  #2  
Old 04-24-2009, 01:42 PM
ACKLEY ABE ACKLEY ABE is offline
 
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Talk to Irv.
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  #3  
Old 04-24-2009, 03:26 PM
JLR JLR is offline
 
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Quote:
Originally Posted by ACKLEY ABE View Post
Talk to Irv.
x2
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  #4  
Old 04-24-2009, 03:54 PM
double gun double gun is offline
 
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Quote:
Originally Posted by ACKLEY ABE View Post
Talk to Irv.
X3 If you dont like attitude, dont talk to the girls, ask for Erv.

Last edited by double gun; 04-26-2009 at 12:29 PM.
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  #5  
Old 04-24-2009, 10:41 PM
Battle Rat Battle Rat is offline
 
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I think next time I go there I'll take some flowers and a box of chocolates.
That's the only known cure for mad cow disease.
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  #6  
Old 04-25-2009, 07:26 AM
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Dean2 Dean2 is online now
 
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Have always had EXCELLENT service no matter who I talked to there. Most were male, one however was female and very good. I have known Irv for 40+ years, great guy, but doesn't tolerate poor service from his staff. If you have problems let him know so he can fix it, far more productive than flaming a great, long time local Alberta business on a web site. It is hard enough to stay in business, particularly now, I want to ensure we support all the local owned that have supported us, our shoots and helped fix our problems for years.
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  #7  
Old 04-25-2009, 07:53 AM
raised by wolves raised by wolves is offline
 
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I agree, Irv is a great guy, but this is not a new experience with this shop. Irv must have some clue about who is answering the phones, and what they are all about.
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  #8  
Old 04-25-2009, 08:52 AM
Pathfinder76 Pathfinder76 is online now
 
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Quote:
Originally Posted by Dean2 View Post
I have known Irv for 40+ years, great guy, but doesn't tolerate poor service from his staff. .
Could have fooled me.

I NEVER look forward to calling WGP and ALWAYS expect some kind of rude comment or a who cares attitude.

I'm glad we have them, but the service there is very unfortunate.
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  #9  
Old 01-31-2012, 06:52 PM
Faststeel Faststeel is offline
 
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Location: Alberta
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Quote:
Originally Posted by Dean2 View Post
Have always had EXCELLENT service no matter who I talked to there. Most were male, one however was female and very good. I have known Irv for 40+ years, great guy, but doesn't tolerate poor service from his staff. If you have problems let him know so he can fix it, far more productive than flaming a great, long time local Alberta business on a web site. It is hard enough to stay in business, particularly now, I want to ensure we support all the local owned that have supported us, our shoots and helped fix our problems for years.
Dean I have been to WGP a great many times over the years and only went there as a last resort. IMHO everyday is a PMS day at WGP. The salaries that Irv pays out to his family members out of that business you'd think would keep people just a little bit happy some time during their work day. FS
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  #10  
Old 01-28-2013, 06:56 PM
gitrdun gitrdun is offline
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Quote:
Originally Posted by Battle Rat View Post
I think next time I go there I'll take some flowers and a box of chocolates.
That's the only known cure for mad cow disease.
Try a nice small square of alfalfa. Cheaper.
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  #11  
Old 01-28-2013, 07:00 PM
Woodbeef Woodbeef is offline
 
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Location: Brooks
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I've always emailed them for price and availabilty first. Once I have the info and part numbers,I call in my order. Never had a problem.
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