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Old 07-28-2023, 01:09 PM
ATF ATF is offline
Join Date: Jun 2007
Posts: 680
Default The Personal insurance company

Wow. What a company this is to deal with.
Anyone with them or thinking about signing with them should just run, fast!
Not worth any savings you might get on premiums.
I have a claim in for water damage from a broken pipe.
They do not have any adjusters in Alberta so everything is done with Claims advisors in Ontario.
And in dealing with these guys from Ontario, no less than 3 of them have stated that having replacement cost for home insurance means they won't just pay to have you buy a replacement item. They want to depreciate it and compensate you accordingly. AND they do it by paying half now and half after you provide the receipt.

What's the point of paying for replacement cost if they are saying they don't have to provide actual replacement value?
They are a subsidiary of Desjardins Insurance so I wouldn't expect them to be any better either.

I've had a few claims having had home insurance since my 20's but I've never had a claim where they say not to expect replacement cost.
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