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  #1  
Old 04-03-2012, 07:44 PM
waterninja waterninja is offline
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Default treated great at f/h

last oct. my son bought me a new rod for my bday. never got a chance to use it and finally took it to the nsr last thursday (7 mo. later). imagine my disgust when on the second cast the tip broke while retreiving with very little pressure being applied. took it back to the fishing hole. no recipt, 7 mo. later, NO PROBLEM. replaced it with the same rod because i really liked that rod. thats service, and no i don't spend a ton of money there.
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Old 04-03-2012, 07:53 PM
Pike'n'walleye Pike'n'walleye is offline
 
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Quote:
Originally Posted by waterninja View Post
last oct. my son bought me a new rod for my bday. never got a chance to use it and finally took it to the nsr last thursday (7 mo. later). imagine my disgust when on the second cast the tip broke while retreiving with very little pressure being applied. took it back to the fishing hole. no recipt, 7 mo. later, NO PROBLEM. replaced it with the same rod because i really liked that rod. thats service, and no i don't spend a ton of money there.
Thats the Fishing hole for ya
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  #3  
Old 04-03-2012, 08:50 PM
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Willowtrail Willowtrail is offline
 
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Which store were you at?

I love the service from TFH. They get 99% of my fishing business.
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  #4  
Old 04-03-2012, 09:04 PM
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Alberta Bigbore Alberta Bigbore is offline
 
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More stores should be like the Fishin' Hole. I hope they never disappear.
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  #5  
Old 04-03-2012, 09:06 PM
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chubbdarter chubbdarter is offline
 
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Originally Posted by Alberta Bigbore View Post
More stores should be like the Fishin' Hole. I hope they never disappear.


you got that right. Service Service Service
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  #6  
Old 04-04-2012, 12:16 AM
DJL DJL is offline
 
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Thanks for the info, I was not aware of their reputation for service. Might have to give them my business for the upcoming season.
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  #7  
Old 04-04-2012, 07:58 AM
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Geezle Geezle is offline
 
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Love the service at TFH


I won't throw any brand names in, but was it by chance a white rod that broke? Seems there was a bad batch of 'em last season and I know of a few that went back for similar issues.
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  #8  
Old 04-04-2012, 08:18 AM
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thorne thorne is offline
 
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Ill always take an opportunity to give em a positive thumbs up. They are always my first pick....they get 99.9% of my business based on outstanding customer service and product knowledge alone!
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  #9  
Old 04-04-2012, 08:32 AM
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pophouseman pophouseman is offline
 
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I work 1 block away from the Edmonton Southside location and it is the only place I go for gear. Love the FH
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