Husqvarna Chain Saw Lemon

[P-Pyro]

Hi.
After the blizzard earlier this week I had a tree and branches to clean up. Thought I'd spring for a new chain saw as my old Poulan was wearing out (has been great for over 10 years, responsible for all my firewood in that time).
Bought a Husqvarna 440 at Canadian Tire ( Yeh, perhaps should have gone to a servicing dealer).
It would not start. Had farmer friends try also to satisfy myself I wasn't missing something.
Called Husqvarna customer service. Probably just a "carburettor adjustment". They gave me a place (within an hour travel) to contact. That place said they did no Husky work. Called and got another contact with same result. Called again and given a ticket number to get back next day. Fourth call, over 10 minutes, to be told they'll call me back when they find a depot to do the adjustment.
Now wasted 2 days and yard is still a mess.
Thinking now to return it and buy a cheap Poulan.
Anybody have thoughts on Husqvarna service?