Computer help - issues watching videos

Alberta83 · #1 04-03-2013, 08:31 AM

Hopefully someone can chime and and give me some help. Windows 7. For some reason, I have lost the ability to watch videos on websites. For example, on facebook when I go to watch a video, the audio will play but not the video. The video remains blank. Youtube videos work but not videos on websites. It used to work but in the last couple weeks it stopped working. I deleted and re-installed flash player but it made no difference. Thanks in advance

drhu22 · #2 04-03-2013, 08:57 AM

It could be a browser issue...either reinstall your current browser, or try a different one. Im guessing your current installation has become corrupted.
You could check your antivirus quarantine for files that have been wrongly deleted.

silverdoctor · #3 04-03-2013, 09:19 AM

Try upgrading your flash software

http://get.adobe.com/flashplayer/

Salavee · #4 04-03-2013, 09:42 AM

Quote:

Originally Posted by silverdoctor

Try upgrading your flash software

http://get.adobe.com/flashplayer/

x2

drhu22 · #5 04-03-2013, 10:01 AM

"I deleted and re-installed flash player but it made no difference."

Alberta83 · #6 04-03-2013, 10:06 AM

Quote:

Originally Posted by drhu22

"I deleted and re-installed flash player but it made no difference."

yep and I just tried this a second time and it still didn't make a difference. When you said browser, I assume youre talking about internet explorer? I will re-install IE and see if that works.

silverdoctor · #7 04-03-2013, 10:10 AM

Don't reinstall IE, download and install firefox and try through there.

Something else you can try as well is reset Internet explorer under tools -> internet options -> advanced. click the reset button and try again.

you may have a browser addon that is causing your issues as well. Under tools, look for manage addons.

drhu22 · #8 04-03-2013, 10:12 AM

Quote:

Originally Posted by Alberta83

yep and I just tried this a second time and it still didn't make a difference. When you said browser, I assume youre talking about internet explorer? I will re-install IE and see if that works.

Dont bother with Internet explorer ...try opera, firefox, or chrome depending on your preference. Personal favorite is opera.

Edit: Reinstall Internet Explorer if thats your preference, but there are more secure browsers (free) that you can try.

Alberta83 · #9 04-03-2013, 10:24 AM

Its more of a IE is what Im used to. Ive never used anything but IE. I guess ive always just assumed IE is the best because its been around for so long. Its never given me issues before so Ive always just used it

drhu22 · #10 04-03-2013, 10:31 AM

IE has always been known to be the least secure in terms of viruses and malware, and the fact that it is so integrated into windows makes that a bigger problem. To be fair it has come a long ways and is pretty good now. Opera or Firefox is similar enough that you shouldnt have a problem running them.

Whichever you chose i would install sandboxie (free or paid) which isolates your browser from the rest of the system to protect from viruses etc.

Also look here:
http://en.kioskea.net/forum/affich-8...net-explorer-7

Or:
http://forums.whirlpool.net.au/archive/537924

OR:
http://www.vistax64.com/browsers-mai...e-youtube.html

Alberta83 · #11 04-03-2013, 12:30 PM

So I installed Firefox and it works fine now. I uninstalled and then reinstalled ie 10 and it's back to not working. I can stay with Firefox but I don't really understand why IE no longer works.

drhu22 · #12 04-03-2013, 01:54 PM

Did you look at the links i sent in the last post?

Also look here:
http://en.kioskea.net/forum/affich-8...net-explorer-7
Or:
http://forums.whirlpool.net.au/archive/537924
OR:
http://www.vistax64.com/browsers-mai...e-youtube.html

Im guessing some setting or something has changed possibly if you have windows set to automatic update. I read that they were going to start updating to IE 10 if not already installed, which might have caused a problem.

Alberta83 · #13 04-03-2013, 02:46 PM

Yeah Im not really sure where the issue is. I did look at the links and checked a few of the ideas but it all seemed ok. I even installed IE 9 and it still wouldnt work. For some reason IE doesnt like me anymore haha. Thanks for all your help. Ill just have to get used to firefox

drhu22 · #14 04-03-2013, 03:36 PM

One thing about firefox is that you can customise it almost endlessly with add ons and extensions. Two that are good are Adblock plus and DownThemAll!, but there are hundreds to check out.

https://addons.mozilla.org/en-US/firefox/extensions/